FAQ

Below are some of the most common questions we get asked. If you have a question that is not on this list, please call our box office at (843) 762-4247 or send us a message through Facebook or Instagram

TICKETING

Q: What are your ticket prices/policies?
A: All shows before 3:00 PM are $9 for everyone.
Shows beginning 3:00 PM and later:
Adults: $12
Student / Military / Senior (65+) $9
All tickets on Thanksgiving Day, Christmas Day, and New Year's Day: $12
 
No one under 16 is allowed in unaccompanied. Must have at least one adult 18 or older present at all times.
 
* Exceptions include Holidays and Special Event screenings.
** Tickets cannot be purchased or exchanged for a show that has been on screen for longer than 30 minutes.
*** Studios many times will have us unable to accept passes for a film for the first week or two of its release. Please call to confirm
        if passes are accepted for the film you wish to see.
 
Q: I purchased tickets online, how do I redeem them at the box office?
A: After completing your purchase, you should receive a confirmation email with a bar code and reference number. You can print this out, or show it to us on your smartphone, and we will print your tickets out for you.  It is important to check in with staff once you arrive so you can be notified about whether your movie is ready to seat or if your auditorium differs from what is on your online ticket
 

SHOWTIMES

Q: What are your current showtimes?
A: A full list of our showtimes can be found on our homepage.**
 
**Please note, that showtimes are subject to change without notice. We recommend that you do not rely on 3rd party websites or apps for accuracy (This includes Google, Flixter, etc.) and always check our website for the most up-to-date showtimes.
 
Q: How early should I arrive before my showtime?
A: Unlike the big chain theaters, we only show between 5 – 6 minutes of previews before the feature begins, so we recommend arriving 15 – 20 minutes before the scheduled showtime, to allow time to purchase your tickets, and concessions, and find a seat in the auditorium.
 
Q: Why are there no showtimes listed on your website past ____? Are you closed?
A: We're open every day! We make out the showtimes for the week approximately one week prior, usually, new showtimes are listed on the web on Mondays.

MISCELLANEOUS

Q: Is extra parking available?
A: We have a parking lot that we share with several of the surrounding restaurants. There are also gravel parking lots located behind Charleston Flower Market and behind Reflections Nail Salon. We also suggest carpooling and ridesharing on weekends, holidays, and for special events.
 
Q: Do you serve food? / Am I allowed to bring in outside food or drinks?
A: The Terrace offers a large variety of concessions, from standard movie fare like popcorn and soda to imported and domestic beer, wine, and a large selection of gourmet chocolate, locally made ice creams, and snacks.  We do not allow outside food or drinks but will be happy to hold onto any you might have for the duration of your show.
 
Q: Do you have assigned seating?
A:  Our seating is all general admission and on a "first-come, first-serve" basis. We recommend arriving 15-20 minutes early to make sure you have first choice of seats.
 
Q: What kind of theater are you?
A: We started as a strictly indie theater but have expanded to show everything from the newest superhero release to live broadcasts of opera to obscure documentaries and foreign films. We have always been locally owned and operated and we pride ourselves in almost always having something for everyone! 
 
Q: How long have you been here?
A: The Terrace Theater was built in 1997! We've undergone quite a few changes since then but have always held on to our vintage charm. If you want to know even more have a framed newspaper article in the lobby from when the theater was first built!